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Promotes equal access by providing education and awareness of fair housing laws. Seeks to resolve allegations of illegal discrimination through education and informal resolution. This office does not provide legal advice. Awareness includes: Fair housing issues with discrimination in housing because of race, color, national origin, religion, gender, familial status (families with children) and disability Disability rights in housing, including rights involving assistance animals Provides free training to tenants, landlords, property managers, and/or any interested individuals as it relates to fair housing laws and rights and responsibilities in housing.

A resource for renters, potential homeowners, lenders, landlords and other housing professionals to utilize to understand their rights and responsibilities. The ombudsman will answer questions and act as a mediator to help find an answer that both parties can accept. The ombudsman will also coordinate awareness of fair housing statewide. The ombudsman will listen to both sides of the story and work to resolve the dispute. If the dispute is unresolved and potentially involves housing discrimination, the ombudsman will assist in completing a complaint form with the U.S. Department of Housing and Urban Development (HUD). A resource for people who have questions related to having a companion animals - typically in a rental situation where the landlord does not allow pets.