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Eligible library card holders can check out books, DVDs, audiobooks, games, puzzles, tool kits, park and museum passes, fishing kits, and disc golf equipment. Access eBooks, audiobooks, magazines, and streaming videos through the library's digital collections. Use computers or Wi-Fi, or print from home using the mobile printing app, and pick up prints in the library or at the drive-thru window. Get help with mobile devices - iPads, Kindles, smart phones, etc. Use the library's makerspace to laser engrave, print custom stickers, poster, banners, 3D printing, and more. Enhance job skills or get homework help using the library's online learning resources. Participate in library events for all ages. Get library services at the library's bookmobile throughout the community. The Home Delivery Program helps those in the community gain access to library materials. Provides personalized selections delivered to the patron in their residence. There is no cost for this service. Delivery is limited to residents who live within Rapid City Area School District inside Pennington County. ​Other services include test proctoring, no-cost notary services, faxing, reference assistance, local history resources, and dial-a-story. Meeting and study rooms are also available. Contact in person, by phone, email, or chat through the library's website.

Offering many services, including books for all ages, interests and all the best sellers, large print books, music CD's, school year programs, books on CD, variety of outreach services, downloadable eBooks and audiobooks through the Libby app. Additional services offered include a public meeting room, interlibrary loan service, South Dakota collection, current magazines and local newspapers, reference assistance, DVDs, summer reading program, public Wi-Fi access to the Internet, book deliver, genealogy, microfilm of local newspapers and microfilm reader printer, service to blind and handicapped through the State Library, fax service, proctor tests, photocopier & scanner, 3D printing and laminating.

Offers the following: books, audio books, movies, music CDs, library tours, meeting rooms, art displays, consumer information, auto repair information, tax forms, electronic databases, WIFI, free computer use, interlibrary loan service from other libraries, downloadable audio books and e-books, self-service checkout, and books delivered to the homebound and to senior care facilities. ​Programming and services for children including library materials and play spaces, story time programs, Lego Club, summer reading programs, special events, daycare delivery service, and outreach to local schools and child care centers. ​Weekly programming for Grades 7-12 including gaming, trivia, movies, and more. ​Adult programming that include book discussions, adult reading programs, educational and cultural speakers, events, and classes. ​Special collections include the Marge Tauber South Dakota Room (South Dakota and Watertown historical), genealogical books, large print books, Children's Educational kits, and Book Club Tubs.